منابع مشابه
Online One-Stop Government
The consortium consists of ten partners from Austria, Finland, Germany, Greece and Switzerland. They reflect different forms of government and public administrations throughout Europe. The partners represent a balanced mixture of public and private research institutions, local and global public administrations as well as relevant providers. S Si ie e m me e n ns s A A u us st t r ri ia a ((F Fi...
متن کاملDeveloping a one-stop government data model
In previous research work we defined a conceptual model of a one-stop public administration and we created a prototype to illustrate it. In parallel we participate in a European research project that is developing an integrated e-government platform. In order to do so the project consortium created a governmental markup language (GovML) that describes public services and life events in XML form...
متن کاملOne-Stop Government Portals: Transformation or Navigation?
E-government is seen as a promising approach for governments to improve their service towards citizens and become more cost-efficient in service delivery. This is often combined with one-stop government, which is a citizen-oriented approach stressing integrated provision of services from multiple departments via a single access point, the one-stop government portal. While the portal concept is ...
متن کاملCitizens Preferences Towards One-Stop Government
Abstract The poster presents the major results of a survey conducted in several German cities to asses preferences citizens have towards aspects of One-Stop Government. One Stop Government has a lot in common with the concept of collaborative CRM. Aspects that play an important role for its success are: channel adoption and assignment , collaborative data usage and privacy, cost reduction poten...
متن کاملFrom One-stop-shop to no-stop-shop: an E-Government stage Model
This paper responds to two observations regarding current government service delivery. First, despite reasonable efforts to improve the design of forms and to establish single points of contacts in the course of one-stop-shops, citizens still perceive forms as cumbersome. Second, citizens expect governments to act more proactively by initiating relevant government services themselves instead of...
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ژورنال
عنوان ژورنال: Nature
سال: 2016
ISSN: 0028-0836,1476-4687
DOI: 10.1038/540341a